Technology Support
The Technology Department is tasked with the responsibility of maintaining our existing technology infrastructure, researching future technologies, and providing training and support for both out staff and students. Below are helpful resources to ensure you and your child get the most out of the technology tools we provide.
Tech Support Hotline
Call us at 574-254-7795 (Monday-Friday 8AM - 3PM) with any of the following device needs such as...
- Login Info or Issues
- Physical Repairs
- Device Requests
- Microphone Issues
- Speaker Issues
All classroom instructional questions will still need to be made to the classroom teacher.
Technology Resources
- Blocksi
- Clever
- Skyward Help
- Student Devices
- Student Technology Acceptable Use & Safety Policy
- Technology & Integration
Blocksi
The School City of Mishawaka (SCM) web filter provides a Children’s Internet Protection Act (CIPA) compliant filter on the Chromebook year round, in and out of school. When Chromebooks are off campus, parents/guardians can take an active role in making their children 21st century digital citizens by setting time access controls on Chromebooks for streaming content, Youtube, gaming, social networking and more. The Parent Dashboard allows parents/guardians to take an active role in monitoring their child’s school Chromebook and enforcing bedtime.
Below are instructions on how parents/guardians can set parental controls by creating a Blocksi account, access time controls, view their child’s web history, and set up an automatic weekly report to their email.
Create Blocksi Parent Account
- Open a web browser and go to parent.blocksi.net
- Click sign in with Google OR Register here to create an account
- Enter the parent email address on file with the school
- Enter the student’s school email address
- All students associated to the parent’s email address in Skyward will automatically connect, only one student email is needed
Create Access Time Controls
- Login at parent.blocksi.net
- Click Access Time Control
- Enter a name for your filter
- Click Create Access Time Control
- Click on the pencil
- Select the category you would like to restrict access times
- Click and drag across days and times to block those times – all times are based on the 24-hour clock
- Click Save to save the changes
View Web History
- Login at parent.blocksi.net
- Click Insights
- The default view shows the last 24 hours of use
Click on Default View to change the time frame shown - Click Analytics to select YouTube Analytics or to view the logs of all websites visited
Weekly Report
- Login at parent.blocksi.net
- Click Reports
- Toggle the switch to have automatic weekly reports emailed to you
Clever
Student Home Login Guide
In an effort to be proactive and prepared in the event that your child would not be in school, we have come up with a way for them to continue to learn and grow.
- Email: techdept@mishawaka.k12.in.us
- Phone: 574-254-4512
How Can I Help My Child Log In?
OPTION 1
Log in with Google
Email:
stu.lastnamefirstinitial@mishawaka.k12.in.us
Password:
Your Google Password
Example:
Student: Jane Smith
Email: stu.smithj@mishawaka.k12.in.us
Password: Password1234!
OPTION 2
Log in with Clever
Username:
Student ID Number
Password:
Birthday (month/day/year)
Example:
Username: 12345678
Password: 01/02/2017
OPTION 3
Clever Badge Log In
Step 1:
Get your Clever Badge (QR Code) from your teacher.
Step 2:
Click Clever Badge Log in.
Step 3:
Hold Badge up to camera lining it up with the square.
Skyward Help
We are using Skyward, a software system that will help us to better manage vital school functions, classroom communication, and a great tool to support students’ academic progress. Skyward is a secure, easy-to-use online system that brings important school information and tools together in one place.
Skyward offers parent/guardian access to help families stay informed and on track with their child’s learning. In Family Access, you can view your child’s attendance, grades, upcoming assignments, and other important information. Students will have their own account access where they can check grades, complete online assignments, and more. If you have children in different buildings, only one login will be required in order to access all of your children's information.
Please note: Your username is NOT your email address.
Want to use the mobile app?
Absence Entry
SKYWARD PARENT ABSENCE ENTRY
Parents are able to enter their child’s absence in Skyward. This will eliminate families needing to call school when a child is absent. Please follow the instructions below to enter an absence.
- Login to Skyward Parent Access
- Click on the Attendance tile for the student you are reporting an absence
- Click on the Absence Requests Tab
- Click Add Absence Request on the right side of the screen
- Enter the Start Date and End Date
- Entire Day: Check All Day if the absence will be an entire day
Partial Day: Enter a Start Time and End Time of absence
- Select an Attendance Reason from the drop down menu
- Add a Comment to provide information about the absence
- Select Save in the upper left hand corner
Once saved, the absence request will be sent to the school for processing. After approval by the school, the request will change from Pending to Processed.
Changes to the absence can be made by the parent/guardian in Skyward while it is still marked as pending. Once the request is processed, a parent/guardian will need to contact the school to make any changes.
First Time Login
DID NOT RECEIVE A USERNAME:
As a parent/guardian, you should receive an email with your Skyward Family Access Username and a link to login. Please check the email you provided to your child's school. If you did not receive an email (remember to check you SPAM folder), please visit Skyward Email Update to update your email. You will receive an invitation to your updated email to activate your account. Please allow time to process the updates.
HOW TO ACTIVATE ACCOUNT:
- Go to Skyward login
- Click Forgot Username or Password?
- Enter your Username or Password linked to account and click Submit
- Follow reset password instructions sent to your email
Reset Password
Questions?
Student Devices
Chromebook Care & Usage Guidelines
Handle with Care
- Always use the provided chromebook case.
- Keep the keyboard free of pens, pencils, and headphones.
- Use both hands to carry the chromebook for stability.
Maintain Cleanliness
- Avoid exposure to food, drinks, and moisture.
- Prevent direct sunlight to avoid potential damage.
- Use a clean, dry cloth to wipe the device if it gets dirty—avoid glass cleaner.
Account Security
- Confidentiality matters—share your password only with parents or teachers.
- Promptly report damage to your classroom teacher.
Preparing Student Devices
What you need to know about student Chromebooks to be prepared for the start of the school year:
- Charge your Chromebook
- Turn on the Chromebook
- Login using SCM username and password
- Bring it to school fully charged on the first day
- Update the Chromebook:
- Chromebooks automatically receive feature and security updates. Turn on the chromebook and ensuring it is connected to wifi to begin the update process
- To manually check for updates
- Turn on the Chromebook
- Login using SCM username and password
- Click on the clock
- Click on the gear
- Click about Chrome OS
- Click Check for updates
NEED HELP?
Please contact your child's school for assistance.
Technology Charges
Following are the technology charges for the current school year:
(Lenovo 500e Chromebook)
- Lost, Stolen or Damaged (beyond repair) Charger: $20
- Lost, Stolen, Unreturned or Damaged (beyond repair): $375
5th - 12th GRADE
(HP Chromebook 11 G8 or Asus C204 Chromebook)
- Lost, Stolen or Damaged (beyond repair) Charger: $20
- Lost, Stolen, Unreturned or Damaged (beyond repair): $285
TECHNICAL SUPPORT AND REPAIR SERVICES
School City of Mishawaka offers onsite technical support and repair services to ensure your chromebook runs seamlessly. Notify your classroom teacher if your chromebook requires assistance. Unauthorized repairs may incur additional charges. For additional information, refer to the School City of Mishawaka student handbook. It offers valuable insights on school policies, academic rules, extracurriculars, and student support services.
PAY TECHNOLOGY CHARGES ONLINE
You can now pay for any technology charges online. Invoices will be sent via email from Incident IQ and payments paid within the link.
Student Technology Acceptable Use & Safety Policy
Technology & Integration
Common Sense is an independent nonprofit organization dedicated to helping kids thrive in a rapidly changing world.
Family Tip Sheets are designed for families with children in elementary school and information for those with children in middle and/or high school.